Topflight Photo Albums
Privacy Policy

Last updated January 16, 2012

The privacy of your personal information is of the utmost importance to Topflight Albums. Any information gathered by www.topflightalbums.com will be kept strictly confidential and will only be used or shared in ways for which you have specifically consented. Unless we have your express consent, Topflight Photo Albums, and affiliated companies, will not sell, rent, loan, trade or lease your personal information to any third party. We will take special care to protect the privacy and security of your information.

This policy explains our information practices and the choices you can make about the way Topflight Albums collects and uses your information. This Privacy Policy covers the information you provide to us offline and at www.topflightalbums.com.

Our Privacy Policy does not apply to third party websites that may be accessible through the Topflight Albums website. We encourage you to read the privacy policies of those third parties to learn how they collect and use information about you.

HOW DOES TOPFLIGHT PHOTO ALBUMS COLLECT AND USE MY INFORMATION?
Topflight Photo Albums, and affiliated companies, collects and uses your personal information to respond to your requests for information, products and services. Unless we have your express consent, your personal information will only be used or shared to fulfill your request.

Information you provide
Topflight Photo Albums collects personal information when you:

  • Request products or services. Information such as name, e-mail address, phone number, physical address and company-related information may be requested. If you purchase one of our products, www.topflightalbums.com does not maintain a record or knowledge of your credit card number. Credit card numbers are passed directly from consumer to the credit card processing service using secure sockets layer (SSL) encryption.
  • Register for a member account in order to receive Topflight Albums resources such as e-mail updates and e-newsletter messages. Name, company, phone, e-mail and password are collected and will only be used to provide you with the information and services you've requested.
  • Participate in a promotion or online survey in which we ask you for contact information (like e-mail address), and we may ask for additional optional survey information (like product preferences). We use this information to administer the program or activity, to notify winners, and, if you give us your opt-in consent at the time we collect your information, to send you promotional materials.
  • Contact Topflight Albums with a question or suggestion in which we collect your name, e-mail address and any comments you have. We only use this information to respond to and/or resolve your question or concern.
  • Apply for employment with Topflight Albums. We ask you to submit your contact information and resume. This information will only be used to evaluate your qualifications for the desired position and possibly to contact you for further information.

Optional information
When accessing Topflight Albums website, we may give you the option of submitting other general information. Optional information is requested to help us better understand our clients, customers and web visitors. If you have requested that we send you additional information regarding Topflight Albums products, service and events, we may also use the optional information to fulfill this request.

Technical information
When you visit our website, Topflight Albums may collect technical information that does not by itself identify a specific individual. This information (sometimes referred to as "non-personally identifiable") may include the address (or "URL") of the website that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you have entered on our site. This technical data is aggregated and used to measure and improve the effectiveness of the Topflight Photo Albums website. We do not attempt to combine this technical data with the personal information we collect on our site.

DO WE USE COOKIES, WEB BEACONS OR THIRD PARTY ADVERTISERS?
Cookies
A "cookie" is a small data file that a website may send to your browser and that your browser may then store on your system. We use session cookies to simulate a continuous connection - cookies let us "remember" information about your preferences and passwords and allow you to move within our service without reintroducing yourself. For example, cookies are used to keep track of what you have selected to purchase as you click through our site. We also use cookies to allow you to access areas of our website that are limited to registered users. We do NOT, however, use cookies to track the navigational habits of identified visitors. Furthermore, we do NOT allow other companies (third parties) to set cookies via the Topflight Photo Albums website. Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept cookies, by adjusting the preferences in your browser. If you turn cookies off, there may be some features of our site that will not be available to you and some web pages may not display properly.

Web Beacons
The Topflight Photo Albums website does NOT use electronic images known as web beacons, or clear GIFs to monitor the activity of our website. Used in combination with cookies, a web beacon is an often-transparent graphic image, usually no larger than 1 pixel x 1 pixel, which is placed on a website or in an e-mail that is used to monitor the behavior of the user visiting the web site or opening the e-mail.

Third Party Advertisers
Topflight Albums does NOT use third party advertising companies to provide advertisements or allow third party advertisers to track your browsing activities on the Topflight Albums website.

DOES TOPFLIGHT ALBUMS SHARE MY PERSONAL INFORMATION?
Unless we have your express consent, Topflight Albums, and affiliated companies, will NOT sell, rent, loan, trade or lease personal information such as account data or e-mail lists to any third party. We treat all information you provide as confidential. Occasionally, we may contract with other companies to provide limited services on our behalf such as mailing and delivering purchases.

From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. Unless prevented by law, we will notify you prior to the release of such information. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves.

DO I HAVE CHOICES REGARDING HOW MY INFORMATION IS USED?
You remain in control of your information. Topflight Photo Albums, TAP Packaging Solutions, and affiliated companies, will NOT use or share the personal information we collect in ways unrelated to the purpose for which you provided the information without first obtaining your consent (opt-in). At the time you provide your information, you can choose whether you want to receive further communications about special offers, product information or other marketing messages.

If we collect your information and you are not presented with a choice, that indicates the information you submit will only be used to fulfill your request. If you do opt-in to marketing communications from Topflight Photo Albums, you can opt-out at any time. All e-mail communications from us, such as newsletters, tell you how to stop receiving them.

CAN I ACCESS/UPDATE MY INFORMATION?
Topflight Photo Albums wants your information and preferences to be accurate and complete. If you would like to access or update the personal information we maintain about you in our systems, you may do so online while logged into your customer account or you may call us at 1-216-781-6000 or email us at CustomerCare@topflightalbums.com

HOW DOES TOPFLIGHT PHOTO ALBUMS SECURE MY PERSONAL INFORMATION?
Topflight Albums uses a variety of safeguards to protect your information from loss, misuse, alteration or destruction. For example, we use Secure Sockets Layer (SSL) technology supporting up to 128-bit encryption to prevent unauthorized parties from viewing any personal information transmitted to or from Topflight Albums during your session at our website. We only provide access to your personal information to Topflight Albums employees and other authorized parties on a "need to know"  basis. We have also registered with a certification authority and have obtained digital certificates for www.topflightalbums.com, allowing your browser to confirm our server's identity. Please be careful whenever sending personal information to Topflight Albums via e-mail. E-mail is commonly not a secure means of transferring information.

WHOM CAN I CONTACT IF I HAVE QUESTIONS OR CONCERNS?
Please contact our office manager to report any known or suspected privacy or security breaches or to submit privacy-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways: 

  1. Email:CustomerCare@topflightalbums.com
  2. Phone: 216-781-6000

WILL THIS PRIVACY POLICY CHANGE?
If there are changes or additions to this Privacy Policy, we will post those changes here so that you will always know what information we collect online or offline, how we use it and what choices you have. By visiting www.topflightalbums.com, you are accepting the practices described in this Privacy Policy.

Scope of Policy This statement applies to websites operated by or on behalf of The Chilcote Company and its affiliated companies, business units, brands, and subsidiaries.

This Privacy Policy applies to Topflight Albums, and all business unit, and brand operated web sites. Not every affiliated web site offers all of the services mentioned in the Privacy Policy; however, the policy remains in effect for all services that are available on each website.

©Copyright 2012


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